Privacy Policy

Introduction

Hey there! Welcome to Flooring Lakeway, and thanks for trusting us with your personal information. Your privacy is important to us, and this Privacy Policy is here to explain what we collect, why we need it, and how we keep it safe. We’re committed to being transparent, so if you have questions, feel free to reach out.

What We Collect and Why

Here’s a quick look at what info we gather and why we need it:

Personal Information You Share with Us

Name, Email, and Phone Number: This helps us get in touch to discuss your flooring needs, set up consultations, or answer any questions.
Address Details: For scheduling purposes, especially if you’d like us to visit or work at your location.

Automatically Collected Info

Device and Browser Details: We get basic info on the type of device and browser you’re using so we can make sure our website looks good and works well for everyone.
Browsing Patterns: Pages you visit on our site, the time you spend, and where you came from. This helps us see what’s helpful to you and what we can improve.

How We Use Your Information

Here’s what we do with the information:

To Serve You Better: We use your contact and address details to set up appointments, answer questions, and offer personalized flooring advice.
To Improve Our Website: Knowing how people use our site helps us make it better. It’s all about figuring out what’s useful for you.
For Occasional Updates: If you opt in, we’ll send you updates about new flooring options or exclusive deals. Not interested? You can opt out anytime—no hard feelings.

Cookies and Tracking Tools

We use cookies and similar tools to give you a better browsing experience. These little data files track things like how long you’re on our site and which pages you visit. Cookies are optional, so you’re free to adjust your browser settings if you prefer not to use them.

Who We Share Your Info With

We respect your privacy, so here’s our promise: we don’t sell or rent your personal information. Sometimes, we work with trusted third-party service providers to help run our business. They might need access to basic data to help with things like our website functionality or sending appointment reminders, but they’re just as committed to protecting your privacy.

In cases where we’re required by law (like for a legal request or to protect our rights), we might have to share information. We’ll always follow the rules to keep your privacy in check.

Data Security

We take your data security seriously and have measures in place to protect your information from unauthorized access or misuse. However, no system is perfect, and while we do our best, we can’t guarantee 100% security. Rest assured, we take every reasonable precaution.

Your Choices and Rights

You’re in control of your personal information. Here’s what you can do:

Access Your Data: Ask us what information we have about you.
Correct Details: Update any inaccurate or outdated info.
Delete Data: Request that we delete your information if you’re no longer a customer.
Opt-Out of Marketing: Decide not to receive promotional emails.

If you’d like to exercise any of these rights, just let us know.

Children’s Privacy

Our services are intended for adults, and we don’t knowingly collect information from children under 18. If we find out we’ve unintentionally gathered data from a minor, we’ll take steps to delete it.

Policy Updates

We may update this policy now and then to keep up with changes in privacy laws or improvements in our practices. Any updates will be posted here, so check back if you’re curious.

Thanks for Choosing Flooring Lakeway!

We’re here to make your flooring journey smooth and transparent. Thanks for trusting us with your privacy, and we’re excited to help you create a space you love.